If you are dealing with a specific error message, let me know you are running, your Windows operating system version , and the exact text of the error prompt so we can resolve the issue. Share public link
If you need FFmpeg capabilities for development or general use, it's better to install the genuine FFmpeg rather than relying on application-specific components. Here's the recommended approach. ffmpeg23exe
If you want, I can:
The file should only be located inside NCH Software folders in Program Files or AppData . If you are dealing with a specific error
Place the ffmpeg.exe in a folder and add that folder to your system's Environment Variables (Path) so you can run it from any directory. let me know you are running