The Kerio Control Web Filter relies on DNS to query GFI’s cloud-based database. If your DNS settings are misconfigured, categorization will fail. Go to -> Interfaces .
Kerio Control must look up cloud domains to classify websites in real time. If the firewall cannot resolve external DNS queries, the filter disables itself. Go to . The Kerio Control Web Filter relies on DNS
Ensure that you have a rule created, it is enabled, and it includes the action. it is enabled
Kerio Control cannot reach the GFI reputation servers. The Kerio Control Web Filter relies on DNS
This guide provides step-by-step solutions to resolve this activation and categorization failure. Root Causes of the Error