Avaya Jtapi Programmer 39-s Guide Jun 2026

public void placeCall(String originExtension, String destinationNumber) try Address origAddress = provider.getAddress(originExtension); Terminal origTerminal = provider.getTerminal(originExtension); Call call = provider.createCall(); // This initiates the outbound dialing cycle call.connect(origTerminal, origAddress, destinationNumber); System.out.println("Dialing destination: " + destinationNumber); catch (Exception e) e.printStackTrace(); Use code with caution. Answering an Incoming Call

Starting/stopping recording via voice service. Advanced Routing: Using Expert Agent Selection (EAS). Feature Invocation: Accessing specific PBX button features. avaya jtapi programmer 39-s guide

Understanding the JTAPI object model is fundamental to writing effective applications. The model consists of several key objects: Feature Invocation: Accessing specific PBX button features

import javax.telephony.*; import com.avaya.jtapi.tsapi.*; public class AvayaJtapiInitializer public static Provider initializeProvider() throws Exception // Get the default JTAPI peer implementation JtapiPeer peer = JtapiPeerFactory.getJtapiPeer("com.avaya.jtapi.tsapi.TsapiPeer"); // Define the connection string: "ServerName;login=user;passwd=pwd;servers=IP" String providerString = "AVAYA#STATION#CSTA#AES01;login=jtapiuser;passwd=secretpassword;servers=192.168.1.50"; // Get and return the provider instance Provider provider = peer.getProvider(providerString); return provider; Use code with caution. Step 2: Registering Observers for Events Step 2: Registering Observers for Events