In the case where the driver isn't visible in Device Manager (like version 8.0.0.3 in our case history), you need a more powerful tool.
Download the official (wushowhide.diagcab) from Microsoft's support repository. Launch the utility and click Next . Select Hide updates . acer incorporated hidclass 10010
This user reported that the driver—version from April 2017—was no longer visible in Device Manager, even with the "show hidden devices" option enabled. Using a third-party tool called DriverView , they discovered the driver was listed as having been made by Microsoft, not Acer. This conflict makes it exceptionally difficult to troubleshoot and remove the problematic driver. This illustrates how older versions (which 1.0.0.10 likely supersedes) can also cause conflicts, and how Windows Update's persistence can be a primary source of the problem. In the case where the driver isn't visible
If you noticed this item in your update history or received an error message while installing it, you are not alone. This comprehensive guide breaks down what this driver does, why it is on your system, and how to resolve common installation issues. What is Acer Incorporated - HIDClass - 10.0.1.0? Select Hide updates
It translates multi-finger gestures, precision tracking data, and pressure sensitivity from your physical trackpad into OS commands.
However, if your touchpad, mouse, or touchscreen is working perfectly, installing it is not critical. When to Install You are experiencing issues with your touchpad or screen. You prefer having the latest driver versions.
Look for , HID-compliant touch pad , or any entry listed with a yellow exclamation mark.