For collectors, consider using a secondary Bold 9700 as a test device before updating your primary unit. And always keep the original firmware installer handy (e.g., OS 5.0.0.296) to revert.
Open Windows Explorer and navigate to: C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (On 32-bit systems, omit the (x86) ). Locate the file named .
Error: "The BlackBerry Desktop Software does not have BlackBerry Device Software for the device..."
Your BlackBerry Bold 9700 will reboot. The initial boot cycle after a firmware change can take up to 10 minutes to load the home screen. Troubleshooting Common Issues The PC does not recognize the BlackBerry Bold 9700
A BlackBerry Bold 9700 with a fully charged battery (at least 70% to prevent mid-flash shutdown). A high-quality, data-transfer capable Micro-USB cable.