This means the software cannot see the printer. Check your USB cable connection, ensure the printer is turned on, and verify that no other software (like the official Epson printing assistant) is actively holding the printer port open.
A: When used correctly, it is safe. However, as a powerful service tool, performing incorrect operations within the "Adjustment Mode" could affect your printer's settings. Stick to resetting the waste ink pad counter for the best and safest results.
It is important to understand the distinction between resetting a counter and physically repairing a component. Running the Epson L3060 Adjustment Program does not replace the ink pad or remove any waste ink from your machine. It simply tells the printer's software that a new pad has been installed, resetting the counter back to zero. This allows printing to resume as normal. For moderate home use, the pad can often be reset several times before physical replacement is truly necessary.