Set up triggers for welcome emails or abandoned cart reminders to save time.
However, as customer behavior shifted toward multi-channel expectations (email, SMS, WhatsApp, chat), the company outgrew its original identity. By 2023, only 31% of its clients were focused solely on sending newsletters; the rest were utilizing CRM, automation, and transactional messaging. The rebrand to —derived from “Bravo,” a word celebrating the success of clients and confidence in their ability to grow—marked a strategic shift toward a unified customer platform for marketing and sales. Set up triggers for welcome emails or abandoned
Meeting customers in real-time is crucial for modern conversions. Brevo’s Conversation suite bridges the gap between marketing and support. The rebrand to —derived from “Bravo,” a word
Brevo offers competitive pricing that scales with your business, often proving more affordable than holding separate subscriptions for email, SMS, and CRM tools. Brevo offers competitive pricing that scales with your
Consolidate messages from your website live chat, Facebook Messenger, Instagram DMs, and WhatsApp into one universal inbox.
Brevo’s automation workflow builder is highly visual and easy to navigate. You can combine triggers (e.g., a user visits a specific webpage) with conditions (e.g., if they are a VIP customer) and actions (e.g., send a WhatsApp message) to create hyper-personalized customer journeys without touching code. GDPR Compliance and Security