Click the button. Do not touch the computer, mouse, or cable until the loading bar fills completely. The unit will click several times as the internal relays reset. 3. Advanced Troubleshooting for Stubborn Units Issue Encountered Root Cause Exact Actionable Fix Update Button Greyed Out Program cannot see the hardware.
Ensure the DS100E is connected to both the and a vehicle (via OBD port) . The vehicle's ignition must be ON to provide sufficient power for the firmware write. Configure COM Ports: delphi+ds100e+firmware+update+problem+work
These workarounds are community-tested and do require sending the device back to Delphi (which often refuses cloned units). Click the button