: The Charge Account associated with the Purchase Order (PO) might be disabled in the Chart of Accounts.
Oracle provides a specific script ( porvdoc.sql ) that DBAs use to "force-reset" a document's status back to 'Incomplete' so it can be re-submitted correctly. app-po-14160 document action not completed successfully
Attempt your original action (e.g., Update or Cancel) to see if the status resets. Consult My Oracle Support (MOS) Search for Note: 1309940.1 Note: 1912083.1 My Oracle Support portal : The Charge Account associated with the Purchase
Run the "Workflow Background Process" for the PO Approval item type. This often pushes "stuck" documents through [2, 3]. Consult My Oracle Support (MOS) Search for Note: 1309940
The phrase "Document action not completed successfully" means the engine attempted to execute a step (e.g., "Map," "Transform," "Write to Database," or "Send to SOAP endpoint") and the action failed. Because the document could not move to the next state, the entire process is rolled back or placed into error status.